Express Auto Transport 
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| Location: | 9772 Princeton-Glendale Rd
Cincinnati, OH 45246 | | Phone Number: | (800)405-0914 | | Secondary Phone Number: | (513)881-1900 | | Web Site: | http://www.expressautotransport.com/ | | Email Address: | service@expressautotransport.com | | Time On Site: | 5 Year(s), 10 Month(s). Since 3/27/2003 4:52:00 PM | | MC Number: | MC-459071
 View government license and insurance information. | | Company Type: | Broker/Carrier |
MISSION STATEMENT
Investing in our customer's satisfaction is the best way to maximize our success.
At Express Auto Transport, our high standards of integrity mutually benefit our customers and our business. Specifically, our commitment is:
to provide timely and attentive service through positive, proactive and honest communication;
to sustain ethical, long-standing business relationships,
to promote ongoing personal and professional continuous improvement; and
to demonstrate appreciation to those who have contributed to our success.
To our customers, vendors, and employees, we are dedicated to working cooperatively to deliver the highest quality of service possible. |
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Have your own experience with Express Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
459 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Express Auto Transport reports that they have an average of 11000 customers per year. Currently, this site has 445 reviews posted by individual customers for the past 365 days. So approximately 4.05% of Express Auto Transport customers have posted a review.
This means that 95.95% percent of their customer’s opinions are not represented on this site. |
| Transport experience | | Representative was a pleasure to deal with, made pickup arrangements easy and provided updates by email. The vehicle pickup was seamless. Transport driver called before delivery, with a drop off time, and delivered at the stated time pratically on ... [ More ] |
|  | | RICHARD JONES | | 11/28/2008 5:59:00 PM |
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| stolen 1997 Eldorado Cadillac | | Bought a car on ebay in early October. Used Express Auto to transport vehicle. They subcontracted the job to a company named Speedy Turtle, Inc. without my knowledge or consent. Now my car is missing. Express Auto does not return phone calls or e... [ More ] | | First, Mr. Bosmas vehicle was subcontracted to Speedy Turtle, Inc, however, Mr. Bosma did receive terms and conditions that stated, Express Auto may, in its sole discretion, subcontract its obligations hereunder. In such event, subcontractor shall b... [ More ] |
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| Transport of car | | I was very pleased with my entire experience. From the quote, confirmation of order, to delivery, everyone was personable and professional. Cound not have had a better experience. [ View ] |
| | | Tom | | 11/28/2008 12:47:00 PM |
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| Review | | I used Express Auto Transport for transporting my grandsons truck home. This was a military move. Tommi with Express was excellent in helping me get the truck picked up before he was sent overseas. She was personally envolved in all phases of inform... [ More ] |
| | | Delores Moore | | 11/27/2008 7:54:00 PM |
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| 73 PLYMOUTH DUSTER | | i have never used a transport company before, first time for me and i thought it went real good
the first guy i talked to was real helpful real nice on the phone when he took the order
mike was my contact person he would call me and keep me up... [ More ] |
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| Camaro Transport | | I got a transport quote on a linke from ebay, when I bought a car from ebay. I thought the price was very reasonable compared to my cost to go get the car,even though it would have been cheaper for me to get the car. I was contacted by customer servi... [ More ] |
| | | John R. Holler | | 11/26/2008 6:42:00 PM |
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| experiences with express Auto transport | | I have now used express auto transport twice to move mortorcycles to mass. from Florida and from Colorado and am about to have them pick up two in California. I have alyways had plesent dealings with Melissa Moore, who is there Trans portation specia... [ More ] |
| | | Kevin Dooley | | 11/25/2008 8:50:00 PM |
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| 1996 Chevy Silverado | | Express Auto shippers is EXCELLENT. They eased my worries from start to finish. Lynnette Miller answered all my questions and contacted me frequently. She was an amazing customer service representative and I couldn't ask for a nicer, more help... [ More ] |
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| Awesome Service | | Only great things to say about their service. They make it so easy. Such reasonable prices and fast service. The person I spoke with explained every aspect of the transport and even took the time to make follow-up calls. Would highly recommend. [ View ] |
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| 72 nova | | the car was pick up on time and drop off right on time too ! exc. company did right as they said they would and i would highly recommend them to anyone !!! thanks again!!!!! [ View ] |
| | | Brian | | 11/20/2008 6:59:00 PM |
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| thank you | | This was my second time using Express Auto Transport and I will continue. It is SO easyt o work with you and I thank you for making it easy!
Lynette was wonderful and the staff made it easy to make changes. Express Auto transport is a wonderful co... [ More ] |
| | | john walsh | | 11/17/2008 11:50:00 AM |
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| Express Auto Transport | | They did a good job. Picked up and delivered on time. Delivery was to a really out of the way location in rural Montana, which was no problem. Driver was courteous, competent, and capable. Their price quote was the lowest i got. [ View ] |
|  | | K von Nieda | | 11/17/2008 10:43:00 AM |
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| Vehicle transport | | This is the second time that I have used Express Auto Transport. I was a very smooth transaction both times. I set up with transport with Carol, then my representative was Mike Whiting, both were very helpful. The price of $475 to transport the ve... [ More ] |
| | | Tonya Evans | | 11/16/2008 12:43:00 PM |
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| 99 Mustang | | The delivery was very good. the car arrived in good condition. Ths only problem I had was the communication. The driver did not contact the person where the car was to be picked up in thte time specified. He then contacted me for deliver about 1 hour... [ More ] |
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| car delivery | | I appreciated the contact information as iI always knew what was happening. Tommy called too make sure I knew when the pick up would happen and when I could expect delivery. The delivery was a little late because the driver encountered snow and decid... [ More ] |
| | | rick roberts | | 11/14/2008 8:42:00 PM |
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| Great job Team work | | Tommi from the Ohio office was so nice and professional, even if your rates were much higher I would have used your service after talking to her. She had it together and walk me right thru the process. She took the time needed to insure that everythi... [ More ] |
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| excellent | | customer service representative, mike w. was great. driver was great. pick up and delivery were on time. great sevice. I will defininately use express auto transport in the future.
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| | | hassan | | 11/14/2008 1:22:00 AM |
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| Delivery of 1973 GTO. | | I was very pleased with the transportation of my 1973 Pontiac GTO. From start to finish, the customer service was excellent and the price was very reasonable. Lynnette Miller was very helpful in making sure that my car was picked-up and in-transit in... [ More ] |
| | | David M. | | 11/13/2008 10:59:00 PM |
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| Everything was Perfect | | The car was picked up when expected and deliveried on time also. Cathryn kept me updated on everything and also followed up after the car was deliveried. Easy to deal with her and she answer all my questions. Would use them again in the future. [ View ] |
| | | J Perea | | 11/13/2008 11:43:00 AM |
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| 80901698 | | Used Express Auto twice in the last 4 years and would recommend to friends or use again if the need arose. All personnel were pleasant to deal with.
Thanks!
T Bell [ View ] |
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| Lynette / Cathryn | | I choose Express auto transport on my own, from the E-Bay list. I started with Cathryn and did most of my dealings with Lynette.
I was really impressed by the way Lynette kept me posted on the transport and always returned my calls. These days tha... [ More ] |
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| Driver | | The overall experience was excellent. I would like to add that the driver was excellent and made a difficult situation better as I got called out of town at the last minute. He deilvered an undrviable car to us without any help.
THANK YOU [ View ] |
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| Great Service! | | Express Auto Transport did a great job. We have used them before and will continue to use them again. They kept me in the loop the entire time and there was never a second I had to guess where my vehicle was. It was picked up and delivered on time... [ More ] |
| | | L. Fonseca | | 11/12/2008 3:30:00 PM |
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| EXpress Aito Transport - GREAT JOB | | The service was very professional and efficient. The driver is a very proud ambassador of your good image.
The driver came on time and answered my wife questions and offerred valuable suggestion on shipping vehicles.
He was very rspectfull and fri... [ More ] |
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| GREAT SERVICE!!!!!!!!! | | MELISSA MOORE WAS EXTREMLEY HELPFUL AND EFFICIENT. I WISH I HAD SOMEONE LIKE HER WORKING FOR ME BECAUSE EVERYTHING WOULD BE ALOT SMOOTHER AROUND HERE. THANKS AGIAN FOR SUPERIOR SERVICE AND WOULD USE THEM AGAIN IN A HEARTBEAT. [ View ] |
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| Evaluation | | Express Auto Transport is excellent at communicating with you during the waiting process, etc. Will definitely use again. Driver picked up and delivered the car in excellent condition, communicating with me along the way as necessary. [ View ] |
| | | Della | | 11/11/2008 2:56:00 PM |
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| Transport of Polaris Ranger | | Everything worked just as contracted to do. Fast, efficient, courteous. If I have a need, I will certainly use again. Contact was kept at every step of the way. The delivering driver was also knowledgable and courteous. I was a little nervous ab... [ More ] |
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| cross country transport | | I highly recommend Express Auto Transport. They delivered as promised. From my initial phone call, every step was laid out. The driver arrived within 24 hours of my first contact, delivered the vehicle in the expected time frame and notified me upon ... [ More ] |
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| These people are a joke!!! | | This company is a SCAM!!! I needed a car transport to bring my car from Reno, NV, to Albuquerque, NM, I was contacted by these people, and wanted to get the process in motion, so I hired tehm to bring my car. They said they needed the money upfront, ... [ More ] | | We are not sure where to begin. We are clearly not a scam and refuse to be held responsible for Mr. Sanz choosing not to read the terms and conditions prior to placing his order. We do require all of our clients to give a deposit. The reason for thi... [ More ] |
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| Delivery of our classic volkswagen beetle | | From the time we entered in to the contract to have the car picked up and delivered to us we were very satisfied with the service. We were informed every step of the way as promised and knew when to expect delivery of the car.
We would recommend... [ More ] |
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| CT-FL transport | | Excellent experience, from helpful initial contact through efficient scheduling and on-time pick up by an experienced driver to on-time delivery at a hard-to-find Florida destination. Definitely plan to use again. [ View ] |
| | | Jim, Florida | | 11/7/2008 8:20:00 PM |
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| I'm impressed | | While perhaps not ideal for everybody, I was delighted when my car showed up earlier than expected. Also, the driver was very helpful and assisted with loading the non-running car onto my trailer. With a very affordable rate and prompt delivery, I re... [ More ] |
| | | Jimmy | | 11/7/2008 6:09:00 PM |
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| Seattle wa to Jonesboro Ar. car transport | | It would be nice if you were given a couple days notice that the driver would be picking up the car. When you are several states away it is next to impossible to get someone to go over and release the car on a hours notice. no biggie just work on thi... [ More ] |
| | | LeRoy | | 11/7/2008 4:45:00 PM |
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| Car delivery | | I was very happy with the over-all experience I had with your company. This was a very smooth deal and Melissa and Lisa were very helpful and went the extra mile to get my car to me on time. Since I had a time issue they called the driver on severa... [ More ] |
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| Experience | | I used this transport company 4 years ago and when I needed a quailty company to pick up my corvette today, I rememered Express Auto Transport . There price was the best then and still is the best bargin today for auto shipping. The folks in there o... [ More ] |
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| Shipping my ROVER to me | | One great job, I will use you again. Cathy you take care of yourself, be what you want to be, and do it well. Steve oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo... [ More ] |
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| Great Service | | I am extremely happy with Express Auto. They live up to their name. Excellent service from beginning to end. The car was received in the same condition when I left it. The driver kept me informed throughout the whole process. Thanks to Tonia A., Meli... [ More ] |
| | | Lisa B | | 11/6/2008 12:30:00 PM |
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| Cross country delivery | | The service was very affordable and delivery was hassle free. I would have like to have seen the order dispatched in a more timely manner but once that process was started everything went smoothly. Car was picked up and delivered without any probl... [ More ] |
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| review | | Tonia A. and Larry Lori did a superb job. Tonia A. was very helpful and polite, made call and returned calls promptly. All questions I had were answered and I was provided with quality information. Your customer service reps should be commended. They... [ More ] |
| | | Kenny Farnsley | | 11/5/2008 6:41:00 PM |
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| jeep willy's | | My experience with Express Auto Transport was great. I had originally called to confirm my quote and ask questions about how the process worked. Melissa Moore was my original contact person, she was extremely helpful in answering all of my question... [ More ] |
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| Recommendation | | Express Auto Transport was very efficient, friendly, and easy to use. Moving my vehicle was a breeze. It was delivered just as promised. Their rates are also competitive. The most important thing, however, is that you can trust them with your vehic... [ More ] |
| | | G. McCormick | | 11/5/2008 5:48:00 PM |
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| great job | | the price for the transport was perfect. i called a few other places to get the price and for door to door service other places wanted $720.00 when i called express auto transport for door to door service they wanted only $555.00 that was alot cheape... [ More ] |
| | | robyn | | 11/5/2008 4:43:00 PM |
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| car transport | | I was vey impressed the way in which Express Auto handled my car from Georgia to Californis. All the logistics were well planned and executed in an organized and professional manner. I was kept informed by my contact at Express Auto and by the driver... [ More ] |
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| Not interested in leaving additional info. | | Service was good I don't understand why the first driver didn't pickup the vehicle; the cutlass is a standard 1970 Cutlass. I wish the car didn't have to sit on the transport lot over the weekend when it was picked up on a thursday evenin... [ More ] |
| | | Craig Vaira | | 11/4/2008 7:05:00 PM |
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| Comments | | The only thing that could have been improved a little was once the driver had the car, if he would have been a little more prompt on letting us know his schedule it would have made coordinating the drop off easier. The driver was a little hard to ge... [ More ] |
| | | Greg Whiteaker | | 11/4/2008 10:08:00 AM |
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| I AM A REPEAT CLIENT | | MY FIRST EXPERIENCE WENT QUITE WELL, SO WHEN IT WAS TIME TO SHIP MY SON'S JEEP BACK TO FORT CAMPBELL, THE DECISION TO USE EXPRESS AUTO WAS A NO-BRAINER [ View ] |
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| Review of transport arrangements... | | I was unspeakably pleasantly surprised. My "drop dead, gotta-have-it-by" date was beaten by a full week. Once picked up, my Vespa arrived in great condition just a day later. Perfect, or better-than-perfect. Early and on budget, what more c... [ More ] |
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| chevrolet monte carlo | | this is the second time for me using this company and as before i am very pleased whit the service and must say that you are taking very god care of your costummer thank you tommi i will use you again thanks johan [ View ] |
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| Relocation of car | | We used this service for the first time to relocate an employees car & it was a wonderful experience... very timely & knowledgeable customer service. I will make sure to use this compnay in the future... [ View ] |
| | | Silra Zamani | | 11/3/2008 10:12:00 AM |
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| Express Auto Transport | | I would use Express Auto Transport again. They were very prfessional and always helped me out when I called. The car was picked up a day early and delivered a day early. The price of $1395 for an enclosed transport of over 1400 miles was the cheapest... [ More ] |
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