National Auto Transport 
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Have your own experience with National Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
48 ratings & reviews posted
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| National Auto Transport got the job done | | I have had the opposite experience that everyone has had. This company knows what that are talking about and serviced my shipment to the "T"! My company had a deadline with a marketing campaign and our clients car needed to be in 3 cities... [ More ] |
|  | | Brian | | 11/11/2008 5:53:00 PM |
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| Good Guys! | | Sal was extremely helpful in getting my car moved. I was recommended to them by a friend and they were exactly as he described. Thanks for all your help! [ View ] |
|  | | Evelyn | | 10/30/2008 3:13:00 PM |
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| Overall Good Experience | | I had to move my daughters car to the mainland and Jay was very helpful, he took the time to explain every step and sent me information to make sure I was comfortable. Both Jay and Alejandra were very courteous and helpful through out the process. T... [ More ] |
| | | Chris | | 10/21/2008 3:48:00 PM |
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| Over charged and horrible customer service | | I started with a quote of 975 and a 200 deposit. I told them that the driver would have to come after 4 pm as the lady with my car was a full time student and worked full time also and was not able to get off before them. I called almost every day ... [ More ] |
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| never chose this company to ship | | This Company is a joke never pick up there phones lies after lies they picked up LATE my 2005 Mercedes Benz C230 never use this company i never got to see my car i got a call from highway Patrol that my car was left on the side off the highway with... [ More ] |
| | | john | | 10/14/2008 1:53:00 PM |
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| Good expirience delivering my car | | We had a good expirience delivering our car. The truck driver was very cordial and friendly. The driver arrived 2 days earlier to pick up the car but was flexible to negotiate the date.
We pay $200 to National Auto Transport to find a carrier and th... [ More ] |
| | | Ric | | 10/14/2008 10:44:00 AM |
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| Do not use this vendor | | i have booked this company and they came after 6 days to pickup the car after 15 to 20 calls and delivered the car after 5 days with damage in the bottom of the car. I am not sure how this company is running business for 3 years with poor service. I ... [ More ] |
| | | Selva | | 8/15/2008 1:42:00 PM |
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| NAT SUCKS | | I purchased a vehicle off of Ebay and decided to use National Auto Transport to ship the vehicle from Tampa, Florida to Arkansas.
I iinformed NAT that I would be out of state by the 18th of July. They said it would be no problem and that my vehic... [ More ] |
| | | Jason | | 8/10/2008 11:16:00 AM |
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| Completely Dishonest - Absolutely Horrible | | They were very easy to get a hold of before they took my deposit - by the way, most other companies do not take deposits until the car is picked up. Once they had my $200 I could never get a hold of someone in less than 45 minutes of holding. They ... [ More ] |
| | | Tatel | | 7/30/2008 12:49:00 PM |
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| scam artists | | They never picked up the van in MT. The cost to cancel an airline ticket and drive to AK was outrageous...thus, the reason for the initial contact with this company. I would encourage everyone to contact the Better Business Bureau AND the Florida A... [ More ] |
| | | Montana Girl | | 7/19/2008 11:43:00 AM |
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| Late, Still Waiting for $150 refund | | Contracted with NAT for $1650 for two cars from FLL to SJC. Pickup was late (thank goodness our departure ran a day late), and trucking company required payment of more than still owed. NAT (the broker) agreed to $150 refund, but two months later I... [ More ] |
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| RIP OFF ALERT | | National took a $200 deposit, failed to show up on the day promised (confirmed by them twice), then refused to answer numerous emails, telephone calls. Finally 3 weeks - yep THREE weeks - after promised pick up and hearing nothing, they call and ask... [ More ] |
| | | D Matthews | | 7/13/2008 7:12:00 PM |
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| Never got picked up | | Well, I just want to add my poor experience with NAT. They went through 2 or 3 delivery attempts, and each time, the salesman from the dealership called to say the truck never came. Finally, this past Monday, I called customer service (which, by th... [ More ] |
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| Update to Totally Scammed...Totally Stressed! | | Just a follow-up. I never received my refund. Lisa had sent me an email on June 6th that I would receive my deposit back of $400 (in my other post, I wrote $200, but my deposit was $400). I had a feeling I wasn’t going to get my refund based... [ More ] |
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| NEVER SHOWED | | In the middle of rapid military move, I NEEDED two cars moved in a certain window. I was assured a 2 day window. Supplied even more than they asked for deposit down etc. During the two day window, I called and emailed continuously trying to get some ... [ More ] |
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| National Auto Shipping | | My husband hired these people 2 weeks ago and like a dummy he didnt do anyt research on them just made the call and gave them a $ deposit with them and they stated that after paying the deposit 2 days from them someone will pick up our car. Well that... [ More ] |
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| DO NOT DO NOT DO NOT USE THEM!!!!! FRAUDS! | | Original set up with Alex May at ex 2220
Set up for pick up on Monday or Tuesday, 6/2-6/3. Was told that I would receive a phone call the night before AND the morning of to confirm the pick up.
On Sunday 6/1, I faxed in the consent for Autho... [ More ] |
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| Total Scam, Totally Stressful! | | I thought this company was good since it has an A rating on the Better Business Bureau. I was fooled like everyone else with their great website and service from Sal (before the deposit).
I had contact with Sal - emailed back and forth many times... [ More ] |
| | | Laura | | 6/8/2008 12:41:00 AM |
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| re NAT | | I like all of you went through the process of believeing NAT and paid the deposit believeing that I would get my vehicle delivered by NAT. When 2 dates came and went, I called for a refund and was lied to, hung up on and sworn at. I don't take th... [ More ] |
| | | Bill | | 5/26/2008 12:02:00 PM |
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| Huge scam, stay away!!! | | Same story as everyone else. very nice till they got the deposit, never heard from after that. over 3 weeks and no pick up and are giving me the run around on my deposit. I have 2 recorded phone calls where they say that im getting it back and the ... [ More ] |
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| National Auto Transport | | One week after my estimated pick-up date they finally said they would be here between 7-8 to pick up my car. Three days later still not picked up. One week after that (over two weeks from the orignal pick up date) we decided to drive the car and tow... [ More ] |
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| Sorry, folks | | Perhaps I lucked out...but NatAutoTransport by way of their local transported Tony Holtz Trucking (based in Onstead, MI) were top notch. Perhaps it's because I was moving to Florida to Michigan (a more common transport path) and not Montana to So... [ More ] |
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| Same story | | I experienced the same scam as most others here. Sal gave me a great quote and promised me a pickup on a specific day with the next day as a "backup" day in case the truck couldn't make it. This was very important to me as this was a ... [ More ] |
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| Very Nasty and Deceitful | | Very nasty and deceitful. Made call to request quote, he was very nasty and deceitful, asking for deposit without even asking for vehicle specific location like the origin zipcode and promising he'll pick up vehicle within less than 24hrs, inform... [ More ] |
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| Did Not Pick Up | | Pickup was supposed to be Monday or Tuesday. Vehicle was never picked up. We could not reach anyone in the office by phone, as there was no answer and all voice mailboxes were full. The only reply to e-mail inquiry was an automated form. We have ... [ More ] |
| | | Allan | | 5/9/2008 11:54:00 AM |
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| NAT Never picked up vehicle, They kept the $200 deposit.. | | NAT failed to pick up vehicle and kept the $200 deposit.
I would like for all of us with the same problem, to HIT THIS COMPANY WITH A CLASS ACTION LAW SUIT....Its not about the money.....ITS TIME TO FIGHT BACK....
email me at icehockeyman2@yahoo.c... [ More ] |
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| How is this company allowed to stay in business? | | After reading the reviews I wish I had found this site before I was scammed by this company. I had the same experience with a friendly, promising sales rep only to fax my deposit and get no follow up. My car was never picked up and after speaking t... [ More ] |
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| Took my $200.00 deposit | | I had faxed them my information to hold a spot on a truck. The next day I called to cancel my order. They had already charged my credit card $200.00. They said they would cancel the order and allow 30 days for a refund. That was on Feb. 20th. It'... [ More ] |
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| complaints against n.a.t. | | everyone with dealings with them need to send a report to the state of florida at myflorida.gov and bbb .and because they deal in out of state transport they are required to follow the rules and laws of interstate transport as set by the federa... [ More ] |
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| Don't use this company! | | I called NAT to have a vehicle moved from Tn to Wa. The original call taker Sal, was very polite, and professional. He assured me that the vehicle would be picked up within 6 days. I paid the $200 deposit and that is where my positive experience ende... [ More ] |
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| NEVER TRUST THIS COMPANY AND ITS EMPLOYEES | | AS SOON AS SAL(LIED FROM DAYONE) GOT MY $200 DEPOSIT, NEVER HEARD FROM HIM OR EVEN I WAS ABLE TO GET HOLD OF HIM AND WASTED 2 WEEKS OF MY TIME. HE GAURANTTED THAT MY CAR IS GOING TO BE PICKED UP THE NEXT DAY AND MENTIONED THAT THIER TRUCK IN A DAY FR... [ More ] |
| | | HAMID | | 4/2/2008 11:47:00 PM |
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| Oxygen Thieves | | Utter wankers. Probably the worst service in the entire sleazy industry. Do yourself a favor, take two hundred bucks and flush it down the toilet. You can then use the time you'd spend chasing these wastes of skin to do something more productive.... [ More ] |
| | | iain harrison | | 3/6/2008 11:19:00 AM |
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| Never picked my car, Cheated with my money | | This guy Adrian 'Ace' from National Auto Transporter will call me every week to check if I want to hire his serviecs for moving my car till he got my credit card details. He would give such confirmations verbally that his driver is about to p... [ More ] |
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| BIG SCAM GOT RIPPED OFF!! DONT USE!!! | | They promised a guaranteed pick up, but after no pick up or phone call, i cancelled the order. They kept my deposit and cussed me out...Bunch of loosers!!!!!....Reported to BBB!!! [ View ] |
| | | Majid | | 2/19/2008 9:36:00 PM |
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| Terrible | | These Guys do nothing but blow smoke.
This has been the most unprofessional experience I have ever had.
Not sure how these Gys can even still be in business. Two weeks and no Pick up.
When I can get through to them they keep telling all stories ab... [ More ] |
| | | JAmie | | 2/17/2008 5:28:00 PM |
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| Shipping truck | | I contacted National Auto Transport to pick up truck in Texas and deliver in Utah. Primary contact person fron National Auto Transport was excellent in calling me back up until the time they had their $200 dollar deposit. I did talk to him after that... [ More ] |
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| Find another broker | | These guys will take your money and not call you. If you want to talk to a live person you will have luck 1 out of 20 attempts and still not get any solid info. They say they are open on Sat but that is also not true. Go Elsewhere for your auto shi... [ More ] |
| | | Danny | | 12/7/2007 3:40:00 PM |
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| NO SHOW/LIES | | When I originally spoke to a man with this company he showed GREAT customer service. He said a pickup would be scheduled for around the 12 or 13th with a delivery in TX from CA on the 22nd. Upon receipt of deposit, it was as if the transport was st... [ More ] |
| | | Dayna | | 11/19/2007 7:03:00 PM |
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| Carrier Blues | | First time transporting , they seemed very knowledgeable but as soon as they had my deposit well , no conformation on a pickup date , no return phone calls or e mails , customer service gave false information , finaly had to contract another carrier,... [ More ] |
| | | Blair | | 11/6/2007 12:54:00 PM |
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| BOGUS TRANSPORT | | They lied from the time they started talking!!1.Alex said he would have the car picked up buy 8/27-8/28.THAT NEVER HAPPENED infact they never even posted it!!When I called them back they said it would be another week before they could pickup trucker ... [ More ] |
| | | KEITH | | 8/29/2007 1:53:00 PM |
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| The worst!!! | | I contracted with them to pick up our vehicle, they gave us a two day window which was fine. The first day, no word so we called, they said dont worry the driver will call you. The 2nd day at 5pm I called and ask them for the driver's ph # so I... [ More ] |
| | | Mark | | 8/28/2007 12:08:00 PM |
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| WARNING | | This is a classic scam where the customer service rep is nice and guarantees a price to deliver door to door (that is to our residence) but does not pay the carrier for this service so the car is held at a depot far from the destination. Numerous ca... [ More ] |
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| Good job | | These guys did a good job, they told me truth even though I did not want to hear it, but after several failed pick up attempts from other companies I decided to give them a try. It was picked up as expected and delivered on time. Overall I would re... [ More ] |
| | | Suzie | | 7/19/2007 11:57:00 AM |
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| horrible experience | | I originally chose NAT to ship my vehicle across the country due to a very pleasant call from one of their custom service reps. He was very helpful and gave me all the information that I needed for the process to take place. A week later the gentlema... [ More ] |
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| they are scam artists | | We ended up cancelling the order and we're fighting to get our $400 deposit back. Customer service women are rude and they hang up on you and they have caller id so they hang up before you even identify yourself. They make promises about date ran... [ More ] |
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| COMPLETE LACK OF INTEGRITY | | I had a contract for $2350 to ship 2 cars from Arizona to Vermont. The day the vehicles were supposed to be shipped I called NAT and they had completely forgot about the order. They told me I would have to contract another $200 to get the vehicles ... [ More ] |
| | | Jason | | 5/31/2007 2:11:00 PM |
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| Absolute false promises and claims | | Dan 4/29/2007
Complaint against:
National Auto Transport, Inc.
P.O. Box 630845
Miami, Florida 33163
Web Site = www.auto-transporter.com
Phone: 888-296-2886
Dear Chase Credit Service Administrator:
Please read the below Chronolo... [ More ] |
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| bait and switch | | After getting numerous quotes I thought using a carrier that quoted in th emid range would be safe. After three weeks of calling and getting "We're trying to find a driver" I was finally told by a supervisor that the quote was too low.
... [ More ] |
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